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Fax: (510) 233-0865 Voice: (510) 234 8800 Email: bob@rebrown.com Web: http://rebrown.com | |
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Nine Behaviors of Leadership™ - Trainer's Guide
Nine Behaviors of Leadership™ Three Core Leadership Tasks Experiential Exercises for Behaviors Conceptual Framework Instructor's Notes Sample Outlines and Programs Homework: Article Summaries Annotated Bibliography EXECUTIVE SUMMARY Our Nine Behaviors of Leadership™ Program provides answers to the broad questions of what leaders do and what leadership is. Everyone can apply these leadership principles and practices in their work, especially those who have previously thought of themselves as managers exclusively. We believe leadership needs to exist at all levels throughout an organization, not exclusively at the top. One focus of this program is to help managers to develop leadership skills that will help them guide their companies into the 21st century. This Trainer's Guide provides all the material you need to conduct this leadership training.
The manual includes the following:
Introduction
Our philosophy of the five myths and nine behaviors of leadership™. Our instructional objectives and approach to training.
Several leadership exercises for each leadership behavior. Instructors notes for delivery of each exercise. A Chapter on Delivering the Training
Arrangement of leadership modules. Sample outlines for one-day, two-day, three-day programs. Appendix
Summaries of articles. Annotated bibliography. checklists for materials and training. We offer three examples of field-tested programs that emphasize different concerns of companies who have used this leadership program: Participants Manual for a: One Day Program, Two Day Program, Three Day Program. INTRODUCTION Leadership Is the Key to Facing Unusual Challenges All organizations today face intense, fundamental changes. Global competition has become the norm, complicating competitive pressures on most businesses and making their challenges greater than ever. As a result, all aspects of an organization must change to meet and succeed in this environment. Some of these changes include downsizing and decentralization; others are mergers, takeovers, partnering, and spin-offs. Change has become constant. What's the effect of all this change? Often, people are uncertain about their jobs, their organization, and their leaders. Often, individual morale suffers, diminishing both short-term productivity for the organization and long-term profitability. The Solution: Development of Leaders at All Levels
To succeed in today's environment, organizations must develop exceptional
leaders who understand the new, complicated business picture, who anticipate
and respond to inherent management problems, and who can draw from multiple
resources. Our Nine Behaviors of Leadership™ Program enables an organization
to develop such leaders and develop them at all levels.
Develop Real Leadership Behavior. Myths about leadership still exist -- As Warren Bennis and others have noted, common myths about leadership continue to exist. These myths imply that only a special few can be leaders. The five most common myths about leadership say:
Leaders are born, not made. Leaders exist only at the top of an organization. Leaders control, direct, manipulate, and prod. Leadership is a rare skill. We discard those myths -- Our program challenges the traditional assumptions that good leadership is autocratic with a strong, high-level leader who dictates what must be done and when, that this leader is always and discernibly charismatic having been born with the skill to sway those under him, and that each generation produces only a few great leaders. We focus on Nine Behaviors of Leadership™ -- Instead, we assume that leadership is a learned skill empowering the one leading and those following. We believe exceptional leaders practice nine leadership behaviors and that they must first understand and then experience and practice leadership behaviors:
Using Multiple Options Thinking Understanding and Using Intelligent Risk Taking Motivating Others Empowering People Encouraging Teamwork Preparing People for Change Displaying a Passion for Work Stretching Personal Creativity Our Training reveals how the Nine Behaviors of Leadership™ develop leaders -- Exceptional leaders clarify the organization's vision and mission, keeping it on course during crises. These leader know that multiple option thinking addresses issues better than relying on a single, fixed method for all circumstances. They understand when to take intelligent risks for the good of the company. These behaviors help a leader with Charting A Course the first core task in leadership. An exceptional leader also creates a harmonious, participatory environment in which he or she knows when to direct, to coach, to facilitate, and to delegate depending on the person or work task involved. This behavior motivates people because the leader chooses the management style appropriate to the person, time, and place. Exceptional leaders know how to empower co-workers, how to encourage more productive teams, how to prepare people for change. These leadership behaviors Develop People the second core task. Usually, leaders have a passion for their work that inspires those around them. Exceptional leaders continually stretch their personal creativity, discovering and drawing from multiple resources around them. These behaviors Renew Personal Resources the third core leadership task. The Nine Behaviors of Leadership Behaviors™ As Three Core Tasks
Developing People Renewing Personal Resources
Understand how these behaviors relate to the Three Core Leadership Tasks. Our training is experiential teaching through exercises, games, drawing, modeling, role playing, and small group work that involves participants actively in the process of understanding. We use the method:
Do one Teach one Our training approach is explanatory teaching through illustrations that promote understanding of leadership concepts in their many contexts and that develop leadership skills. As a result, this leadership training encourages broad communication that bridges boundaries between leaders and followers, communication that overcomes artificial, departmental barriers. This training develops groups who work well together, who create new ideas and respond quickly to problems, groups who accomplish tasks in a timely fashion and who anticipate crises and deal with them effectively. Classroom Strategies Our leadership training moves between explanation of theoretical concepts to experiential exercises that allow participants to internalize the never-ending process of ongoing learning. Many of the exercises and games ask participants to think about their own actions honestly and to share them with the group. This involves a risk for some participants. The following classroom strategies diffuse those risks and encourage deeper learning retention.
Greet each person by name and welcome them as a group to the leadership workshop. Review the agenda for the entire workshop and for the day so participants can plan for phone calls and check in at work. Model listening skills. Acknowledge existing strengths.
ARRANGEMENT OF TRAINER'S GUIDE
Chapters 1-3 Each of these chapters first explains the nature of the core task, then the leadership behaviors. Also included are several field-tested instructional exercises for each behavior, exercises that help participants experience the leadership behavior directly. Accompanying each exercise are directions and instructor's notes to guide the facilitator as well as reproductions of handouts from the Participant Manual. These chapters provide the complete range of what is possible in a full leadership program based on the Nine Behaviors of Leadership™. Most organizations, however, have limited time or want a specialized focus for their training. While these chapters offer a full range of behaviors and exercises, you need to choose among the modules and exercises so that each training program can be tailored to meet specific organizational needs. Chapter 4 The last chapter illustrates the specifics on delivering this leadership training in different forms to suit a company's needs. The specifics include:
timing of these sections and instructional objectives suggestions about arrangement of leadership behavior modules that have worked in the field sample outlines for field-tested one-day, two-day, and three-day programs. Appendix Includes homework ideas, especially summaries of articles an annotated bibliography highlighting work seminal to the field checklist ideas to aid your preparation and delivery.
PARTICIPANT MANUALS
A critical part of delivering this program is condensing the material to its most useable form for the participants. Under separate cover, we offer examples of the briefer participants manuals for the sample one-, two-, and three-day programs tested have been tested in the field. They include all the handouts participants would see in their manuals. To conduct this leadership program, an instructor needs to know what participants will see and use in their manuals. Knowing the arrangement and pagination of these manuals aids the process of audience engagement and encourages excellent facilitation.
Participant Manual for a Two-Day Program Participant Manual for a Three-Day Program For further information, you may contact Mr. Brown at:
R.E.Brown Co. and Associates |
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