The Challenge: Global Competition and Emerging Technology

These external changes have forced companies to make internal changes in their organizations. To stay competitive, many companies had significantly reduced staff and with the aid of new technologies now expect their people to do more with less. Other companies have merged or partnered with similar organizations to share costs and keep a competitive edge. Large companies are selling off unprofitable businesses; smaller companies are acquiring similar businesses. the only thing that is certain is that the environment for doing business will keep changing.

Yet, this scenario leaves out key players -- the people who work in changing organizations and who are expected to meet changes every day. Studies have shown that this atmosphere of continual uncertainty has noticeable effects on people. Many people long for more stable times, imagining a golden past when all was normal and unchanging. Some erroneously assume autocratice and benign leaders will save the day for them. Sometimes management responds by tightening up all controls to ensure accountability.

The negative result is lots of uncertainty which usually leads to lost efficiency. And even more devasting is increased turnover of qualified workers who feel little or no loyalty to a company vision of which they feel no ownership.  With all these dynamic external elements causing change, many companies lose sight of the critical element of developing human resources so their people embrace change rather than resist it.
 

Staying Ahead: Develop Leadership, Management, and Sales Skills

Our three core programs in leadership, management, and sales are customized to a company's needs and to industry standards. We use cognitive explanation so that participants understand the larger context of issues in their industry and in the field, and we combine this contextual understanding with an experiential approach so that participants "see, hear, and feel" the new ideas, turning them into actual work strategies. This combined approach ensures high-level learning and retention. After an initial one to five days of overview training, we follow up with monthly reviews of action plans. In the workplace our training translates into measurable enhanced performance.
 

Training Services Highlights

This workshop helps participants understand and experience the nine behaviors of leadership with explanations, real-life stories, exercises and games, as well as references to the latest theories on leadership. We offer specific new strategies for dealing with difficult problems. We encourage self-development with personal resources such as management style analysis, personal goal setting, and creating a state of excellence. We offer new work-development strategies that include situational analysis (when managers should delegate, facilitate, coach or direct, depending on the situation and the employee), change management, intelligent risk taking, and team empowerment. Our monthly follow-ups include specific action plans, ensuring thorough retention.

 Peak Management Performance

This workshop concentrates on the full development of high-performance teams. Participants learn the concepts of teamwork, encouraging and influencing each other, empowerment of themselves and the group, and the benefits of teamwork. We offer software reports that analyze personality and style traits that relate to the work environment. We give the larger picture of different management paradigms and the latest theories on management performance. Exercises, games, explanation, drawings, and small group activities demonstrate the increased productivity of high functioning teamwork.

 ***Participants for these two programs can be middle managers and senior managers.

 Sales Challenges

 Sales Training Program.

Our sales training programs offer an active learning situation in which new sales skills and motivation are developed. We use interactive group work, exercises, and explanations that demonstrate new concepts about the sales process. Participants learn by doing. They learn by experimenting in a safe and secure practice environment. We offer 26 separate training modules within the four categories of rapport, personal resources, the sales process, and vision and mission. The modules can be used separately or in combination, depending on the company's sales training needs. Our training increases productivity by balancing results, process, and relationships with special attention on the interaction between company and customer. We offer an introductory Sales Challenge Program and an advanced Sales Challenge Program.